Privacy Policy
1. General
We collect data about our customers and other interested parties who contact us directly in order to provide the best possible service.
We collect the following information: Name, address, phone number, and email address.
We use this information in order to:
- Send news and updates to anyone who expresses interest
- Deliver the requested services/products
You always have the right to access the data we have registered about you. You can object to any registration in accordance with the rules set out in the Data Protection Act.
2. Cookies
A cookie is a small piece of information about the user in the form of a .txt file exchanged between the browser and the server. Cookies cannot transmit viruses. In most browsers, you can both delete and manage cookies. You can read more about these options in your browser’s settings guide.
It is possible to delete or block cookies. See instructions: https://www.cookiesandyou.com/disable-cookies/
3. Information is not shared without your consent
We do not sell or share registered information without first obtaining your consent.
4. How long do we store the registered personal data?
We retain the registered data as long as necessary to provide good service to our customers and the interested parties who have contacted us. Both customers and interested parties can, of course, request deletion at any time. Contact us via https://jai-o.dk/en/contact/
Emails: If you are a customer with us, we retain your emails for as long as you remain a customer. According to the Danish Bookkeeping Act, we are required to store certain information for five years. This includes, for example, invoices issued to you.
If you are not a customer, we retain your emails as long as it is relevant in relation to the information you have requested.
5. We register visits to our website
We use a standard tool that tracks the number of visits to our website, the domains visitors come from, and which pages they view [insert link here]
We use this statistical data to improve and target our customer service.
6. Who has access to information in our databases?
Only the functions within our company responsible for customer service have access to the registered personal data.
7. Security
We store the registered personal data in an unencrypted form. Personal data is stored in databases protected against unauthorized access using user ID and password.
8. Further information about the personal data we collect
You are always welcome to write to us or call us at tel.: +45 9992 0222. We respond on weekdays between 8:00 AM and 4:00 PM.